Terms of service
Welcome to Denstead. The terms "we", "us", and "our" refer to Denstead.
Denstead operates this website and online store, including the information, content, features, products, and services made available through the website (collectively, the "Services").
These Terms of Service ("Terms") describe your rights and responsibilities when you access or use our Services.
Please read these Terms carefully before using our website or purchasing any products. By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms or our Privacy Policy, you should not access or use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your place of residence.
When using our Services or placing an order, you may be asked to provide information such as your name, email address, billing information, payment information, and shipping address.
You agree that all information you provide is accurate, current, and complete, and that you have the right to provide such information.
If you create an account with us, you are responsible for maintaining the security of your account information and for all activity that occurs through your account.
You may not transfer, sell, assign, or otherwise allow another person to use your account.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to ensure that product descriptions, images, colors, and other product information on our website are accurate.
However, colors and the appearance of products may vary depending on your device, screen settings, lighting, and other factors.
We do not guarantee that the colors, appearance, or other visual characteristics of products displayed on your device will exactly match the physical product.
Product descriptions, pricing, availability, and other information may be changed or updated at any time.
We reserve the right to discontinue products and to limit the quantities of products available for purchase.
Nothing in these Terms affects any statutory consumer rights that may apply to you.
SECTION 3 - ORDERS
When you place an order through our website, you are making an offer to purchase the products in your order.
We reserve the right to accept or decline an order for legitimate reasons, including product availability, pricing errors, suspected fraud, or other circumstances that prevent us from fulfilling the order.
An order is not considered accepted until we confirm acceptance of the order.
We may contact you using the email address or other contact information provided when you place your order if we need additional information or if there is an issue with your order.
Please review your order carefully before submitting it. Once an order has been accepted and processing has begun, we may be unable to accommodate cancellation requests.
Returns and refunds are handled in accordance with our Returns & Refunds Policy.
You confirm that purchases made through our website are for personal or household use and are not intended for unauthorized resale or commercial distribution.
SECTION 4 - PRICES AND BILLING
Prices, discounts, promotions, and product availability may change at any time without notice.
The price charged for a product will be the price displayed at the time your order is placed, unless there is an obvious pricing error.
Applicable taxes, shipping charges, customs duties, import charges, or other additional costs will be displayed where applicable.
Promotional offers may be subject to additional terms and conditions. If there is a conflict between the terms of a specific promotion and these Terms, the terms of the promotion will apply to that promotion.
You agree to provide accurate and complete billing, payment, and contact information when placing an order.
You are responsible for ensuring that the payment method you use is authorized for the purchase.
If payment cannot be processed, we may be unable to accept or fulfill your order.
SECTION 5 - SHIPPING AND DELIVERY
We will make reasonable efforts to ship orders within the estimated timeframe provided at checkout or in your order confirmation.
Delivery times are estimates and may vary depending on the destination, carrier, customs processing, weather, and other circumstances outside our reasonable control.
We are not responsible for delays caused by circumstances outside our reasonable control.
Nothing in this section limits any consumer rights you may have regarding delivery under applicable law.
SECTION 6 - INTELLECTUAL PROPERTY
All content made available through our Services, including but not limited to our trademarks, logos, brand name, text, photographs, images, graphics, product descriptions, videos, audio, designs, and website layout, is owned by or licensed to Denstead and is protected by applicable intellectual property laws.
You may access and use our Services for personal, non-commercial purposes.
You may not reproduce, copy, modify, distribute, publish, display, transmit, sell, or otherwise exploit any content from our Services without our prior written permission, except where permitted by law.
You may not use the Denstead name, logo, trademarks, designs, or other brand materials without our prior written permission.
All rights not expressly granted under these Terms are reserved by Denstead.
SECTION 7 - THIRD-PARTY LINKS AND SERVICES
Our Services may contain links to third-party websites or services.
These third-party websites and services are not operated or controlled by Denstead. We are not responsible for their content, availability, policies, or practices.
If you choose to access a third-party website or service, you do so at your own risk.
Any purchases, transactions, or interactions you have with third parties are between you and the relevant third party.
SECTION 8 - FEEDBACK AND REVIEWS
If you submit, post, email, or otherwise provide us with reviews, feedback, suggestions, ideas, photographs, or other content ("Feedback"), you grant Denstead a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback for purposes related to operating, improving, and promoting our Services.
You represent that you have the necessary rights to provide the Feedback and that it does not violate the rights of any third party.
You must not submit Feedback that is unlawful, misleading, defamatory, abusive, obscene, fraudulent, or that infringes another person's intellectual property or privacy rights.
We reserve the right to remove or refuse to publish Feedback that we reasonably consider inappropriate, unlawful, misleading, or otherwise in violation of these Terms.
You remain responsible for the content and accuracy of any Feedback you submit.
SECTION 9 - ERRORS AND INACCURACIES
There may occasionally be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or other information.
We reserve the right to correct errors and update information at any time.
If an order is affected by an obvious error, including an incorrect price or product description, we may contact you regarding the error and may cancel the affected order where permitted by applicable law.
If we cancel an order after payment has been made, we will provide an appropriate refund.
SECTION 10 - PROHIBITED USES
You may use our Services only for lawful purposes.
You must not use our Services:
- For any unlawful, fraudulent, or malicious purpose.
- To violate any applicable law or regulation.
- To infringe our intellectual property rights or the rights of others.
- To harass, threaten, abuse, defame, or harm another person.
- To submit false or misleading information.
- To impersonate another person or entity.
- To interfere with or disrupt the operation or security of our website.
- To introduce viruses, malware, or other harmful code.
- To attempt to gain unauthorized access to our website, systems, or accounts.
- To scrape, copy, reproduce, or commercially exploit substantial portions of our website or its content without our permission.
- To use automated systems or processes in a manner that interferes with the operation of our website or places an unreasonable burden on our systems.
- To engage in any activity that could damage Denstead, our website, our customers, or our business.
We reserve the right to suspend or terminate access to our Services where we reasonably believe that these Terms have been violated.
SECTION 11 - TERMINATION
We may suspend or terminate your access to our Services where permitted by applicable law, including where you violate these Terms or engage in fraudulent, unlawful, abusive, or harmful activity.
Termination does not affect any rights or obligations that arose before termination.
Sections that by their nature should continue after termination, including Intellectual Property, Feedback, Disclaimers, Limitation of Liability, and Governing Law, will continue to apply.
SECTION 12 - DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, our Services are provided on an "as available" basis.
We do not guarantee that our website or Services will always be available, uninterrupted, secure, or error-free.
We make reasonable efforts to ensure that information on our website is accurate, but we do not guarantee that all information will always be complete, accurate, or current.
Nothing in these Terms excludes or limits any warranty, guarantee, or consumer right that cannot lawfully be excluded or limited under applicable law.
SECTION 13 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Denstead and its owners, employees, contractors, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or products purchased through our website.
This may include, where permitted by law, loss of profits, loss of revenue, loss of data, or other similar losses.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for matters that cannot legally be disclaimed under applicable consumer protection laws.
SECTION 14 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Denstead, its owners, employees, contractors, service providers, and representatives from claims, losses, damages, liabilities, and reasonable expenses arising from:
- Your violation of these Terms.
- Your unlawful use of our Services.
- Your violation of another person's rights.
- Content or Feedback you submit to us.
This obligation does not apply to the extent that the relevant claim or loss results from Denstead's own unlawful conduct or negligence where such liability cannot legally be excluded.
SECTION 15 - SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law and the remaining provisions will remain in full force and effect.
SECTION 16 - WAIVER AND ENTIRE AGREEMENT
If we do not immediately enforce a provision of these Terms, that does not mean that we waive our right to enforce it later.
These Terms, together with our Privacy Policy and Returns & Refunds Policy, constitute the agreement between you and Denstead regarding your use of our Services and supersede any prior agreements or communications relating to the same subject matter.
SECTION 17 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where such restriction is not permitted by applicable law.
We may assign or transfer our rights and obligations under these Terms where permitted by applicable law.
SECTION 18 - GOVERNING LAW
These Terms are governed by the laws applicable in the jurisdiction in which Denstead is established, without regard to conflict-of-law principles.
Any disputes will be subject to the courts having jurisdiction under applicable law.
Nothing in this section limits any mandatory consumer rights or protections available to you under the laws of your place of residence.
SECTION 19 - HEADINGS
The headings used in these Terms are provided for convenience only and do not affect the interpretation of any provision.
SECTION 20 - CHANGES TO THESE TERMS
We may update these Terms from time to time by posting an updated version on our website.
It is your responsibility to review the Terms periodically.
If we make material changes, we will provide notice where required by applicable law.
Your continued use of our Services after updated Terms have been posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
SECTION 21 - CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us:
Denstead
867 Boylston St
Suite 500 Unit #461
Boston, MA 02116
Email: hello@denstead.com